Product offerings

Managed Markets

 

Marketplace Basics:
Managed Care Curriculum

Sales professionals need to understand the ins and outs of managed care to successfully build market share for their products. The Marketplace Basics Curriculum explains the forces driving the growth of managed care, the methods used by MCOs to contain costs and control utilization, and tactics that sales professionals can use to gain access, overcome formulary and reimbursement-related objections, and pull-through their products with their customers. In addition, sales professionals learn about pharmacy claims processing, the importance of building two-way relationships with retail pharmacists, and how to leverage information gained from pharmacists to position products with targeted physicians.

 

ADDITIONAL COMPONENTS:

-Managed Care Physician Encounters Workshop: This game-like workshop engages teams of sales professionals in a friendly competition of how to address managed care challenges facing physicians.

-Docs and Clocks Board Game: This fast-paced, managed care-focused board game challenges small teams to answer questions to earn time in a sales call with a physician.

 

 

 
Audience:
Sales Representatives
 
 
 

 

Behind the Lines:
Reaching Your Customer Curriculum

Successful sales professionals call on the whole office, not just the physician. The Behind the Lines Curriculum provides an inside perspective on the workings of a physician office in a managed care environment. It also shows how to gain access to and build better relationships with each member of the physician office (receptionist, office manager, nurse, and physician) and become a valuable resource to the office as a whole.

 

 

 
Audience:
Sales Representatives
 
 
 


 

Institutional Selling Curriculum

The Institutional Selling Curriculum provides sales professionals with the knowledge and skills to profile their institutional accounts; identify, understand, and build relationships with their customers; gain formulary approval for their products (where applicable); abide by relevant rules and regulations; and drive utilization.

 

OFFERINGS INCLUDE :

Institutional Selling: Decoding the Hospital Curriculum:
This program includes both a handbook and a 1-day workshop, as well as a fun and educational board game, Formulary Ups and Downs, which focuses on a step-by-step process for obtaining formulary approval for your product.

Institutional Selling: Maximizing Growth in the Long-term Care Marketplace Curriculum:
This curriculum includes both a handbook and a 1-day workshop, providing institutional sales representatives with an overview of the LTC marketplace and the regulatory environment as well as strategies for building relationships with key customers and driving utilization.

Institutional Selling: Selling in the Federal Market:
This curriculum includes a handbook, a 1-day workshop, and an eLearning component, available as either a CD or a web-based program. Institutional sales representatives learn information and strategies for selling within healthcare institutions that fall under the supervision of the Veterans Health Administration, the Department of Defense, the Federal Bureau of Prisons, and the Indian Health Service.

 

 

 
Audience:
Institutional Sales Professionals
 
 
 


Pull-through: A New Perspective

An integrated pull-through process will help ensure your sales representatives and account teams seamlessly work toward the same goals as efficiently and effectively as possible. This process, when internalized and followed consistently, can help your entire organization reach its maximum potential.

 
 
Audience:
Sales and Marketing Professionals
 
 
 

 

 

Customized Pull-through Kits include the Pull-through Template, Data Analysis Guide, Support Guide, and Success Stories. Implementation options include: Pull-through Kick-off Meetings, Case Study Workshops, and Meeting-in-a-Box.

All pull-through materials are customized to meet the specific needs of our clients.

 

 

 


 

Docs and Clocks

Docs and Clocks is a fast-paced, managed care-focused board game that challenges small teams to answer questions to earn seconds toward a sales call with a physician. Question areas include:

-The World of Managed Care
-The Physician Office
-Physician Reimbursement
-Pharmacy Benefits

Participants will have fun learning while they gain a strong understanding of the managed care challenges faced by physicians and develop strategies to gain access and time with their customers.

 

 

 

 
Audience:
Sales Representatives
 
 


NUMBER OF PLAYERS:
6-25
(divided into small teams)

Game time:
1-2 Hours

 

Formulary Ups and Downs

Formulary Ups and Downs reinforces the intricacies of getting a product on a hospital formulary. By answering questions, “riding up” elevators and “falling down” laundry chutes, players proceed through the six steps of the formulary process to gain market share points. Participants will have fun learning as they gain a strong understanding of the formulary approval process and strategies to get their products on the formulary.

 

 

 

 

 

 

 
Audience:
Hospital Sales Representatives
 
 


NUMBER OF PLAYERS:
2-5 per board

Game time:
30-45 Minutes

 

Institutional Selling Curriculum

Our Institutional Selling Curriculum provides sales professionals with the knowledge and skills to profile their hospital and/or long-term care accounts, identify and understand their customers, gain formulary approval for their products, encourage favorable product placement on treatment protocols, and drive utilization.

ADDITIONAL CURRICULUMS INCLUDE:

-Institutional Selling: Decoding the Hospital Curriculum
-Institutional Selling: Maximizing Growth in the Long-term Care Marketplace Curriculum

 
Audience:
Institutional Sales Professionals